TermScout Finds Xactly’s Services Agreement to be Amongst the Most Customer Favorable in the SaaS Industry 

Xactly Customer Favorability Rating 87% Higher than other SaaS vendors 
Press
May 04, 2023
2 min read

Denver, CO  – May 4, 2023 – TermScout, the AI-based contract data and review company, today announced that during a recent review of more than 2,500 contracts, Xactly’s Subscription and Services Agreement contract terms were the highest in the SaaS industry for customer favorability and adherence with industry standards. Xactly’s Subscription and Services Agreement ranked in the top 13% of all SaaS vendor contracts for customer favorability.

TermScout found that Xactly’s contract customer favorability rating is 87% higher than all vendor contracts reviewed by TermScout, and does not have any “gotcha” or deal breaker provisions.

“Signing a business deal can be risky, especially when so many companies are including “gotcha” clauses in their documents,” said Otto Hanson, CEO and co-founder of TermScout.

“Xactly is changing how SaaS companies write contracts. As one of the most Customer Favorable-rated contracts in the crowded SaaS industry, Xactly is setting new and more equitable expectations. We’re happy to partner with Xactly as they improve how business negotiations are conducted across their industry.”

TermScout's review of Xactly’s contract involved a careful assessment of every aspect of the agreement, comparing its rights and obligations to thousands of similar contracts. In so doing, TermScout has officially presented Xactly’s Subscription and Services Agreement with a Certified™ “Customer Favorable” rating using their advanced proprietary contract rating platform, Certify™. 

“Successful business relationships are built on trust. Our Subscription and Services Agreement is the foundation of our customer relationships, so earning a Certified™ Customer Favorable rating from TermScout is incredibly valuable,” said Taylor Wilding, RVP of Sales, North America at Xactly. “We care about our customers and always strive to provide terms and conditions that are not only fair across the board, but favorable to our customers, so it’s gratifying to see our contract terms verified by an unbiased third party, especially as it compares to others in the SaaS industry.”

TermScout’s Certify™ technology provides companies with a validated, unbiased third-party review assessing a company’s contract favorability. TermScout uses its proprietary AI to study over 750 defined data points from each contract analyzed. An algorithm is then used to objectively score that data. TermScout looks at the exact same set of data points using the exact same scoring algorithm in every contract analysis so that comparing contracts is done on an apples-to-apples basis. Contracts can earn one of three ratings:

  • Customer Favorable: The contract is more than 60% beneficial to the customer, according to the TermScout proprietary scoring algorithm.
  • Balanced: The contract is no less than 40% beneficial to each party, according to the TermScout proprietary scoring algorithm.
  • Vendor Favorable: The contract is more than 60% beneficial to the vendor, according to the TermScout proprietary scoring algorithm.

About Xactly

Xactly was founded by a sales leader, for salespeople everywhere. Xactly’s AI-powered Intelligent Revenue Platform gives Revenue Operations teams the data they need to power sales leaders to plan with agility, motivate with intention and predict with conviction. We are on a mission to transform the sales industry with AI to power reps and leaders to deliver results regardless of circumstances. To learn more about Xactly and the latest issues and trends in intelligent revenue, follow us on LinkedIn, and visit https://www.xactlycorp.com.

About TermScout

Founded in 2018, TermScout is the contract review network fixing how businesses make deals. The company’s platform makes contracts easier to understand, faster to sign, and fairer for all parties involved. The technology is powered by sophisticated AI and machine learning techniques trained on the world’s largest human-reviewed contract dataset. The AI-powered, human-backed contract review platform lets users quickly understand what a contract means, identify red flags buried in fine print, and compare their paper against other companies to ensure best-in-class terms to reduce or eliminate negotiations. TermScout is backed by NFX, GroundUp Ventures, Techstars, HillTop Ventures, The LegalTech Fund, Bridge Investment Group and Underdog Labs. Learn more and try TermScout for free at termscout.com.

Media contact:

Rick Liebling
VSC on behalf of TermScout
termscout@vsc.co